The USAA Mobile App See note 1 is a secure and convenient way to manage accounts. Download the USAA Mobile App
Quickly and securely send money by submitting a wire transfer request through the USAA Mobile App See note 1 . Request a Wire
Video Duration: 0 minute 42 seconds
Transcript Date: Feb. 8, 2022
How to deposit checks with the USAA Mobile App.
Select "Deposit" from the Banking icon menu.
Tap "Deposit into Bank Account."
Use the on-screen guide to capture photos of the front and back of your check. Be sure to place your check on a dark surface in a well-lit area.
Select the account for the deposit.
Enter the dollar amount of the check.
Tap the "Deposit" button.
Select "Deposit Check."
You've deposited your check.
Description of Visual Information: [Eligibility for USAA Deposit@Mobile® will be based on your account history with USAA FSB. Deposits may not be available for immediate withdrawal. USAA's Deposit@Mobile product may be covered by one or more of the following United States Patents.
Membership eligibility and product restrictions apply and are subject to change.
Bank products provided by USAA Federal Savings Bank, Member FDIC.
USAA means United Services Automobile Association and its affiliates.]End of Description
Video Duration: 0 minutes 31 seconds
Transcript Date: Dec. 21, 2022
How to order checks for your USAA Bank account.
Select your account.
Select “My Account.”
Select “Order Checks.”
Select your account, then select “Next.”
Select “Continue” to head to the Harland Clarke website.>
Tap “Quick Order” to re-order checks or browse the catalog for more options.
Description of Visual Information: [USAA means United Services Automobile Association and its affiliates. Visa is a registered trademark of Visa International Service Association and used under license.] End of Description
Video Duration: 0 minute 23 seconds
Transcript Date: March 6, 2023
How to activate your USAA Bank ATM/debit card.
Select your account.
Select “Activate a Card.”
Your card is now active.
Description of Visual Information: [Bank products provided by USAA Federal Savings Bank, member FDIC. USAA means United Services Automobile Association and its affiliates. Visa is a registered trademark of Visa International Service Association and used under license.] End of Description
Video Duration: 0 minutes 30 seconds
Transcript Date: March 6, 2023
How to order checks for your USAA Bank accounts.
Select your account.
Select "My Account."
Select "Order Checks."
Select your account, then select "Next."
Select "Continue" to head to the Harland Clarke website.
Tap the "Quick Order" button to re-order checks or browse the catalog for more options.
Description of Visual Information: [Bank products provided by USAA Federal Savings Bank, Member FDIC.
USAA means United Services Automobile Association and its affiliates.] End of Description
Video Duration: 0 minutes 30 seconds
Transcript Date: March 6, 2023
How to go paperless for your USAA accounts.
Select your initials in the upper right corner.
Tap "My Documents" in the menu.
Tap "Document Preferences."
Select the account you want to update.
Scroll down to Document Delivery Settings. Tap "Edit."
Change both selections to "Online."
Save your preferences.
Description of Visual Information: [USAA Federal Savings Bank offers deposit, credit card, consumer lending, mortgage, and other banking products and services. USAA Federal Savings Bank is a Member of FDIC. Credit card, mortgage and other lending products not FDIC-insured.
USAA means United Services Automobile Association and its affiliates.] End of Description
Video Duration: 0 minutes 47 seconds
Transcript Date: March 29, 2020
How to report your USAA Bank ATM/Debit cards lost or stolen.
Select your account.
Select “Replace Card.”
Select “I lost my card or it may have been stolen,” then select “Next.”
Select your lost or stolen card(s) and tap “Next.”
Enter your new PIN and tap “Next.”
Verify your mailing address, then select “Submit.”
Your new card is on its way.
USAA Federal Savings Bank offers deposit, credit card, consumer lending, mortgage, and other banking products and services. USAA Federal Savings Bank is a Member of FDIC. Credit card, mortgage and other lending products not FDIC-insured. Visa is a registered trademark of Visa International Service Association and used under license. USAA means United Services Automobile Association and its affiliates.] End of Description
Video Duration: 0 minutes 45 seconds
Transcript Date: Dec. 21, 2022
How to set up Apple Pay for your USAA Bank Visa ATM/Debit cards.
Select your account.
Select “Add to Apple Wallet.”
Read the Terms and Conditions, then select “Agree.”
Once your card is added, tap “Done.”
You can now access your card in your Wallet app.
Use your phone to make secure, contactless payments.
Description of Visual Information: [Apple Pay is a trademark of Apple Inc. For a list of compatible Apple Pay devices, see support.apple.com/km207105.
The trademarks, logos and names of other companies, products and services are the property of their respective owners.
Bank products provided by USAA Federal Savings Bank, Member FDIC.
USAA means United Services Automobile Association and its insurance, banking, investment and other companies.] End of Description
Video Duration: 0 minutes 28 seconds
Transcript Date: April 3, 2020
How to download the USAA Mobile App.
Open the App Store. Search for USAA.
Select the "Get" button next to the USAA Mobile App.
Select the "Open" button.
Enter your online ID and password.
If you don't have an online ID, select "Register for online access."
Description of Visual Information: [USAA means United Services Automobile Association and its affiliates.] End of Description
Video Duration: 0 minutes 24 seconds
Transcript Date: September 21, 2022
How to find your direct deposit information.
Select your account.
Select “My Account.”
There you will find your account number and routing number.
Provide this information to your employer to set up direct deposit.
Please note your member number is not your account number.
Video Duration: 1 minute 18 seconds
Transcript Date: April 17, 2023
How to Request a Domestic Wire Transfer.
Select your account.
Select “Move Money.”
Select “Wire Transfers.”
Select a phone number and we'll text a security code.
Enter your security code and select “Next.”
Select “Send New Wire.”
Read the "Keep your money safe” message and select “I Acknowledge.”
Enter the wire amount.
Select “Send From” and choose a USAA bank account to use for the wire.
Select “Transfer Date.”
Enter the purpose of the wire.
Enter the information for your recipient.
For an individual, enter the first and last name, address, routing number and bank account number.
For a business, enter the name, address, routing number and bank account number.
You can add additional wire instructions or save the recipient for future use, if needed.
Verify the details, then select “Submit wire.”
Your request has been submitted.
Description of Visual Information:[Use of the term "member" or "membership" refers to membership in USAA Membership Services and does not convey any legal or ownership rights in USAA. Restrictions apply and are subject to change.
Bank products provided by USAA Federal Savings Bank, Member FDIC.
USAA means United Services Automobile Association and its operating companies. Banks Member FDIC.]End of description
Video Duration: 42 seconds
Transcript Date: July 6, 2023
Sending documents on the USAA Mobile App is easy.
First, find and tap your initials. They're in the upper right corner of your screen.
Then, select “Inbox.”
From there, you can choose “Send documents to USAA.”
Tap “Upload new documents.”
Then, add a file.
You can take photos of your documents or upload them from your device.
Choose where your documents are going. If you can't find the exact place they need to go to, select the option that best fits.
Once you're done adding all your documents, tap “Send.”
You're all set! It's up to you.
Description of visual information: [USAA Federal Savings Bank offers deposit, credit card, consumer lending, mortgage, and other banking products and services. USAA Federal Savings Bank is a Member of FDIC. Credit card, mortgage and other lending products not FDIC-insured. Visa is a registered trademark of Visa International Service Association and used under license. USAA means United Services Automobile Association and its affiliates.] End of description.
Keeping your money and personal information secure is a top priority. Learn what part you can play in protecting yourself.
